helpIT Center
The VCU Technology Services helpIT Center provides quick, courteous and comprehensive computing support on VCU's Monroe Park and MCV campuses. Self-service support is available online 24 hours a day and walk-in and live phone support during posted hours.
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Get help
Contact the helpIT center
| Phone: | (804) 828-2227 |
| E-mail: | helpIT@vcu.edu |
| Online: | Access online support |
| Address: | helpIT Center James Branch Cabell Library, Room B-30 901 Park Ave. P.O. Box 843059 Richmond, VA 23298 |
Get help online
Live chat hours:
Monday-Friday, 9 am to 4pm
Issues requiring verification, like password resets, must be handled over the phone at (804) 828-2227 or
in person at one of our locations.
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Current system status
See the operating status of all systems -
Planned system changes
View upcoming changes -
Google apps status
Check the status of myVCUmail Google apps -
getIT
Purchase a university approved computer -
fixIT
On-campus computer repair center -
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