Submit a Help Request (804) 828-2227 | helpIT@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

 

The VCU Technology Services helpIT Center provides quick, courteous, and comprehensive computing support on VCU's Monroe Park and MCV campuses.  Live phone support and walk-in support is available during our working hours. Limited phone support provided by a third party call center is available after hours, weekends, and holidays. 

In addition to computing support, we also provide the following services for faculty and staff: 

[Pencil Icon]  gradeIT Test Scanning
[Film Icon] AV Equipment Checkout
[Comments Icon] Turning Technology Clicker Distribution (for Faculty)

 

Get help today!

Phone: (804) 828-2227

E-mail: helpIT@vcu.edu

Submit a Help RequestChat

 

Live chat hours: Monday-Friday, 9am to 4pm EST (chat is unavailable during holiday closures). You must sign into Service Desk with your eID and password to start a chat session. Login issues, like password resets, must be handled over the phone at (804) 828-2227 or in person at one of our locations.

Live chat will not be active during the 2015-2016 Holiday Intersession. Chat will be turned off Saturday 12/19/15 and will be available again on Monday 1/4/16. 

We provide full service phone support during normal operating hours - Limited phone support is available after hours and on holidays through a third party call center.