Help Desk

The Technology Services Help Desk provides quick, courteous, and comprehensive computing support on the Monroe Park and MCV campuses. Self-service support is available online 24 hours a day and walk-in and live phone support during posted hours.

 

icon Help Desk Walk-in Hours

Monroe Park Campus

Cabell Library (Basement), B30 (map)

 

Mon-Thurs: 7:30am-10:00pm
Fri: 7:30-6:30pm
Sat: 10:00am-2:00pm
Sun: 1:00pm-4:00pm

 *Hours are subject to change based on the hours of James Branch Cabell Library hours.

 

VCU Medical Center

Sanger Hall (Basement), B1-018 (map)

 

Mon-Fri: 10:00am-2:00pm

 

Help Desk Special Summer Hours

May 9, 2009: Closed
May 10, 2009: Closed
May 11-14, 2009: 7:30 am - 6:30 pm
May 15, 2009: 7:30 am - 5:30 pm
May 16, 2009: Closed
May 17, 2009: 1:00 pm - 4:00 pm

 

Normal Summer Schedule
Monday - Thursday: 7:30 am - 9:30 pm
Friday: 7:30 am - 5:30 pm
Saturday: 10:00 am - 2:00 pm
Sunday: 1:00 pm - 4:00 pm

icon Submit a Help Desk Ticket

Access online-support

or


icon Contact Us

Phone: (804) 828-2227

Email: help@vcu.edu

Address:
TS Help Desk

Cabell Library Rm B-30

901 Park Ave.

P.O. Box 843059

Richmond, VA 23298
This article was updated: June 01, 2009

 

What is Technology Services?

Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.