Help Desk

The Technology Services Help Desk provides quick, courteous, and comprehensive computing support on the Monroe Park and MCV campuses. Self-service support is available online 24 hours a day and walk-in and live phone support during posted hours.

 

Google Apps Dashboard for myVCUmail status: http://www.google.com/appsstatus

 

icon Help Desk Phone and Walk-in Hours

Monroe Park Campus

Cabell Library (Basement), B30 (map)

 

Mon-Thurs: 7:30 AM -10:00 PM
Fri: 7:30 AM - 5:30 PM
Sat: 10:00 AM - 2:00 PM
Sun: 1:00 PM - 4:00 PM

 *Hours are subject to change based on the hours of James Branch Cabell Library.

 

VCU Medical Center

Sanger Hall (Basement), B1-018 (map)

 

Mon-Fri: 10:00am-2:00pm

 

Help Desk Exceptions to Regular Hours

September 7, 2009 (Mon.): closed
November 25, 2009 (Wed.): 7:30 AM - 5:30 PM
November 26-27, 2009 (Thu. and Fri.): closed
December 16-17, 2009 (Wed. and Thu.): 7:30 AM - 6:30PM
December 19-20, 2009 (Sat. and Sun.): closed
December 21-23, 2009 (Mon. through Wed.): TBD
December 24-25, 2009 (Thu. and Fri.): closed
December 26-27, 2009 (Sat. and Sun.): closed

icon Submit a Help Desk Ticket

Access online-support

or


icon Contact Us

Phone: (804) 828-2227

Email: help@vcu.edu

Address:
TS Help Desk

Cabell Library Rm B-30

901 Park Ave.

P.O. Box 843059

Richmond, VA 23298
This page was updated: September 24, 2009

 

What is Technology Services?

Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.