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Submit a Help Request (804) 828-2227 |


We provide a wide range of voice services for faculty/staff and students spanning both the Monroe Park and MCV Campus'. 

For information on our services including guides and general information select any of the links below.   

New Voice Mail Platform by AVST (Coming Soon)

VCU Telecom is pleased to announce that we are preparing to replace our Modular Messaging voice mail system with the AVST CX voice messaging system.  We will provide a link to information about the transition when we finalize a "go live" date. 


VCU Telecommunications telephone service has a 99.9% availability.  However, in the event of a major service outage departments should prepare a continuity plan to insure some level of communication is possible.  Such a plan could include the use of cell phones and/or FAX lines.

 24/7 Trouble Reporting 828-2227 (press option 2).  Reach us during business hours at the same number.