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Desktop Services

The central working objective for the Desktop Services team is to provide efficient and effective customer service in using desktop productivity tools for university faculty and staff.  Our services include:

  • Operating Systems Support
  • Hardware Support
  • Software Support
  • Computer Security Support
  • Network Support
  • Data Storage Support
  • Printer and Other Device Support

Desktop Services uses the LANDESK Management Suite for desktop asset management, software patch management, and remote troubleshooting.

Visit https://landesk.vcu.edu/ for more information.

Our mission is to provide timely and efficient desktop support services to all our users and departments.

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