TS SITE STRUCTURE
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Knowledge Base
- Administrative Systems
- Application Services
- Computing & Communications
- Fiscal & Administrative Services
- Information Security Office
- Project Management Office
- User Services
- Blackboard
- Mathematica
- SigmaPlot
- MATLAB
- Fortran 90
- Latent Gold
- Apple Software
- Sophos Anti-Virus
- Amos
- DBMS/Copy
- SAS® Enterprise Miner - SAS® Text Miner
- Prism
- OrginPro
- Mailing Lists/ListServ
- nQuery Advisor® + nTerim
- Perl
- NVivo
- Adobe Software
- Fortran 77
- ChemBioDraw Ultra
- SSH Secure Shell/SFTP
- Thunderbird 2 - not used
- Other MS Office Products
- Scientific Workplace
- SUDAAN
- MaxQDAplus
- QDA Miner & WordStat
- VCU SafeNet Wireless Client
- Mx
- Safari
- ABAQUS
- SoftChalk LessonBuilder
- Echo360 Personal Capture
- X-Win32 (X-Win12)
- Operating Systems
- Geographical Information System (GIS)
- GAMESS
- Gaussian 03
- IMSL Fortran Library
- Firefox
- C, C++ Compilers
- Mplus
- JMP
- Stata
- SPSS
- Microsoft Office
- Internet Explorer
- MathCad
- Inquisite
- Atlas.ti
- SigmaStat
- Respondus
- R
- SAS
- StudyMate
- IDL
- MathType
- Filezilla
- Portland Group Compilers
- Clean Access
- REDCap
- myVCUmail [Students]
- LaTeX
- WebVPN
- Maple
- Pay for Print
- Google Chrome
- Fetch
- ScanIT2Go - Paper Survey Tools
- Juniper VPN
- Email@VCU
- Audio/Visual Support
- Banner
- Blogs
- Broadcast or Mass Mail Policy
- Classroom AV Support
- Classroom Technology
- Computer Center
- Computer Labs
- Computer Purchasing & Service
- Data Access and Reporting
- Banner ODS Administration
- Banner ODS Data Owners
- Banner ODS Documentation (eID required)
- Data Access and Reporting Contacts
- Frequently Asked Questions (FAQ)
- Reporting Resources
- Operations Calendar
- SAS
- VCU Reporting Center FAQ
- ODS and SAS Servers Patch Schedule
- Parameter Update Schedule for SAS Reports
- Database Administration
- Desktop Computing
- Echo360
- eID
- eServices
- Events Calendar
- FacilityFocus
- Flash Media Server
- Form Development
- Geographical Information System
- Google and myVCUmail Student Email
- ImageNow
- Information Security
- iTunes University
- LANDesk
- LON-CAPA
- Lotus Notes at VCU
- Introduction
- Who is Doctor Notes?
- What's New in Notes 8.5.1?
- Elements of Lotus Notes 8.5.1
- Windows and Themes Preferences
- Changing Your Default Browser
- Changing the Apparent Font Size
- System Requirements - PC
- System Requirements - Macintosh
- Lotus Domino Mail Clustering
- Can't connect to Notes via the Client - Server Connection Documents
- Execution Security Alerts: What are they and what should I do?
- How Do I Get An eMail Account?
- Client Preferences and Password
- Home Page and Desktop
- Mail
- Overview of Mail
- Reading Your Mail
- Reading Your Mail Using the Preview Pane
- Unread Counter and Read/Unread Marks
- When I read, reply or forward mail, it vanishes. Why?
- Permanent Pen
- Spell Check and User Dictionary
- Changing the Sort Order of Mail and Customising Your View
- Flagging Messages for Follow-Up
- Red as Your Unread Mail Indication
- Message Marking - Setting Colors in the In-Box to Identify Senders
- Return Receipt and Delivery Options
- Deleting Mail
- Selecting Multiple Messages for Deletion or Move to a Folder
- Hyperlinks, Mailto links, Document links and Database links
- Signature
- Managing Attachments
- Saving Pictures
- Folders
- Deleting and Renaming a Folder
- Additional Folder Considerations
- Folder Location and the All Documents View
- Saving folders or specific e-mail messages to the hard drive, CD, etc.
- Selecting Multiple Messages for Deletion or Move to a Folder
- Letterhead
- Customized Letterhead
- Memo and Personal Stationery
- E-mail Delegation - Letting Others Manage Your Mail
- Accessing another's Mail, Calendar or other Database
- Managing Junk Mail
- Junk e-mail and the nature of e-mail
- General Information About Rules
- Rule to block specific messages
- Out of Office
- Audible and Visible Notifications of New Mail
- Trace Messages
- What should I do if I sent an e-mail message in error?
- Special characters, accented characters.
- Spell Check and User Dictionary
- Default Web Browser
- Remote pathname errors, pictures not displaying and the mailto link 'extra field'
- Hyperlinks, Mailto links, Document links and Database links
- E-mail Delivery Fast or Slow
- Why hasn't my e-mail been received?
- Delivery Failure Messages
- Missing mail, false new mail notifications, read and unread marks, unread counter not correct or database forms not updated: switching from primary to secondary server
- Multillingual MIME Warning
- Searching a Notes Database
- Mass e-mail merge via Word
- Sending bulk mailings, particularly from departmental accounts
- I sent a message to a distribution list in the Notes Address Book but I didn't receive a copy. Why Note?
- Creating an Attachment
- Accessing Your Mail from Another User's Workstation
- Switching from your home server to your backup server
- E-mail Size Limits
- Calendar
- Accessing your Calendar
- Components of the Calendar
- Calendar Preferences
- Calendar Preferences - Rooms and Resources
- Calendar Alarm
- New Notices MiniView
- Types of Calendar Documents and their Common Features
- Meetings
- Responding to a Meeting Invitation
- Meeting Invitations from External Users
- Appointments
- All Day Events
- Reminders
- Anniversaries
- Event Announcement
- Responding to an Event Announcement
- Repeating Calendar Events
- Printing your Calendar
- Delegation: Letting Others Read or Manage Your Calendar
- Adding Calendar's to Your Notes Calendar
- Opening Another Person's Calendar
- Send Someone an E-mail that shows your Calendar Availability
- Adding a Google Calendar's Entries to your Notes Calendar
- Group Calendars
- Request a Generic or Group (Department) E-Mail Account
- Verifying Time/Data Settings and Time Zone
- VCU Room Reservation Database
- Find a time for a specific room
- Find a room at a specific time
- Contacts (Personal Address Book)
- Your Address Book
- Sorting Contacts by FirstLast or by LastFirst
- vCards - Saving and Forwarding
- Printing Contacts
- Printing Labels from your Address Book
- Importing Addresses Into Your Address Book
- Exporting Your Address Book
- Synchronizing Your Personal Address Book
- Delegating Access To Your Contacts
- Opening Someone Else's Contacts
- E--Mail Name Lookup
- Preventing the expansion of personal groups when sending a message
- Mass mailings, internal and external and, Group character limits
- Accessing your Notes Mail from another person's Notes installation
- To Do
- Sametime Instant Messaging
- What's New in Instant Messaging for the PC
- Getting Started with Instant Messaging for the PC
- Enable the Instant Messaging login prompt for automatic login for the PC
- Instant Messaging Preferences for the PC
- Adding Contacts in Instant Messaging for the PC
- Sending Instant Messages, Announcements and, Instant Meetings for the PC
- Getting Started with Instant Messaging - Mac Standard OS 10.5
- Enable the Instant Messaging login prompt for automatic login - Mac Standard OS 10.5
- Adding Contacts in Instant Messaging - Mac Standard OS 10.5
- Sending Instant Messages, Announcements and, Instant Meetings - Mac Standard OS 10.5
- RSS Feeds
- Widgets
- Archiving
- VCU Mail Anywhere
- VCU Mail Anywhere/iNotes 8.5.1: PC General Troubleshooting for IE and Firefox
- VCU Mail Anywhere/iNotes 8.5.1: Macintosh General Troubleshooting for Firefox and Safari
- iNotes issues may occur when using Firefox4
- VCU Mail Anywhere Supported Client/Browser Information
- What's New in VCU Mail Anywhere 8.5.1
- Logon on and Logout
- Using VCU Mail Anywhere Mail 8.5.1
- Customize Your Mail Preferences
- Signature and Delivery Options
- Delegation - Granting Others Access to your Mail or Calendar
- Shortcuts - Opening other In-Boxes in VCU Mail Anywhere
- Creating and Sending Mail
- Logout after Inactivity - Saving Mail
- Searching and Sorting Mail
- Managing Attachments
- Stationery
- Read and Unread Mail - Why does my mail vanish?
- Reading and Sending Encrypted Mail
- Managing Junk Mail in VCU Mail Anywhere
- Managing Contacts and Addresses
- Working with E-Mail Groups
- Synchronizing Contacts & Groups with the Lotus Notes Client
- Organize your Mail with Folders
- Searching and Sorting Mail
- Managing Junk Mail in VCU Mail Anywhere
- More About Filters - Creating Mail Rules
- Using Your Calendar - Basic Entries
- Customize Your Calendar Preferences
- Delegation - Granting Others Access to your Calendar or Mail
- Shortcuts - Open Other Calendars in VCU Mail Anywhere
- Schedule a Meeting and Send Invitations
- Calendar - Rooms and Resources
- Creating and Managing Tasks and To Do's
- Out of Office Notification - Enabling and Disabling
- Accessing Your Archive in VCU Mail Anywhere
- Using Instant Messaging
- Name Lookup Options
- IMAP Access to Lotus Notes
- Email on Mobile Devices
- Android Smartphones
- Apple iPad, iPhone, and iPod Touch Devices
- Features - Lotus Notes Traveler for Apple iPad, iPhone and iPod Touch
- Configuration - Lotus Notes Traveler for Apple iPad
- Configuration - Lotus Notes Traveler for iPhone and iPod Touch
- Changing the Password - Lotus Notes Traveler for Apple devices
- Public Directory Lookup - Lotus Notes Traveler for Apple Devices
- Ten Tips for Extending Battery Life - iPod Touch
- Configuration - IMAP to email only for iPhone/iTouch
- New Features - Lotus Notes Traveler 8.5.3. for Apple Devices
- Configuration - Google Apps for iOS Devices
- Blackberry Devices
- Third Party Device Connections
- Windows Mobile Devices
- Password Changes Mobile Devices
- Account Policies
- Investigative Request for Email Data
- FOIA Requests for Email Data
- Request for Relocation of Database Files to VCUHS
- I'm Leaving VCU. How long does my email account remain active?
- Request a Name Change for your Email Account
- Restoration of Student VRAM Accounts after June 30, 2010
- Restoration of Email Account or Email Data
- Request for Account Termination - Special Circumstances
- Mail Redirection
- Sending Email via Scanners or Network Printers
- Student Email Accounts for VCUHS Employees
- I have graduated from VCU. How long does my mymail.vcu.edu account stay active?
- IBM Lotus Quickr
- Notes Client Install
- Generic Department/Project e-Mail Account
- Student Worker e-Mail Account
- VCU E-Mail Policy & Operational Procedures
- Requesting an EID Change
- Mail file Cleanup
- Introduction
- Mailing Lists/LISTSERV
- myVCU Portal
- Network Operations Center
- Network Services
- Technology Policies, Guidelines, & Standards
- Planning and Project Management Office
- PMIT Information
- PMIT Instructions
- Project Classification Worksheet
- Project Information
- Work Breakdown Structure
- Resource Breakdown Structure
- Schedule
- Communications Plan
- Quality Management Test Plan
- Quality Management IV&V Plan
- Budget Plan
- Spending Plan
- Risk Plan
- Procurement Plan
- Performance Plan
- Change and Configuration Management Plan
- Fast Track Worksheet
- Editing Your Project
- Creating Your Project
- Closing Your Project
- Edit Reports
- Other Reports
- Closeout Checklist
- Issue Log
- Project Documents Required by Classification
- Training
- Project Plan Templates
- Work Breakdown Structure
- Project Information
- Resource Breakdown Structure
- Schedule
- Budget Plan
- Spending Plan
- Communications Plan
- Quality Management Test Plan
- Risk Plan
- Fast Track Worksheet
- Quality Management IV&V Plan
- Procurement Plan
- Performance Plan
- Change and Configuration Management Plan
- Issue Log
- Closeout Checklist
- Glossary
- Requirements Analysis
- Project Management Policy and Standard
- Project Management Miscellaneous Info
- Presentations
- School and Department IT Projects
- Project Reporting
- Project Manager Qualifications
- QuikFM
- QuickStart With VCU Technology
- Respondus
- Records Management
- Standard for Records Management
- General Records Management
- Destruction of Records
- Email Management
- Freedom of Information Act (FOIA) Requests
- Electronic Records and ImageNow
- Disaster Recovery
- Records Management and Social Networking Sites
- Special Topics and Links
- Guidelines for Instructional Faculty
- SafeAssign
- SAS® for Teaching/Research
- To Obtain & Install SAS®
- Run SAS on a Server
- Renew Your SAS® License
- SAS Documentation
- SAS Training
- SAS Online Tutor
- SAS® 9.3
- SAS Tips, Links & FAQs
- How to use SAS/Connect with Koti
- Connect With Other SAS Users
- PROC CALIS - Using SAS for Structural Equation Modeling.
- Sign-up for SAS Email Lists
- Moving SAS Files Between Different Types of Computers
- Using SAS® for Windows in Batch Mode
- Creating Keyboard and Toolbar Shortcuts in SAS
- Moving Excel Data into SAS
- Servers (Housing and Administration)
- SoftChalk LessonBuilder
- Software Purchasing
- Sophos (Anti-Virus)
- Sophos Anti-Virus FAQs
- Do I have enough memory to run Sophos?
- What happens if my Sophos installation fails?
- I use a version of Windows older than Windows 2000. How do I install Sophos?
- How do I tell what version of Sophos I have installed?
- How do I open the Sophos Anti-virus program?
- After installing Microsoft Anti-Spyware or another program, should I allow Sophos to run?
- How do I manually upgrade my Sophos Anti-virus 6.x version?
- How do I manually download IDEs (Virus Identify File)?
- Why is Windows Security Center reporting that my anti-virus protection is out of date?
- Why is Sophos not updating with a wireless connection?
- What is a PUA/Adware file?
- How do I set up a manual scan for PUAs (Potentially Unwanted Applications)? [pdf]
- How do I change the time of my scheduled PUA scan?
- How do I change the time of my scheduled PUA scan?
- How do I authorize applications to run on my PC?
- How do I configure an automatic scan for PUAs (Potentially Unwanted Applications)? [pdf]
- Help! I have a virus! How do I scan for and handle viruses?
- What is an IDE (Virus Identity Files)?
- How do I remove a virus or spyware?
- Why is my computer running slow?
- Why is there a white X over the Sophos shield near my taskbar clock?
- I'm trying to install a program and I need to disable my antivirus program. How do I do that?
- How do I change my settings, or return to the default settings, in Sophos?
- How do I view, change or return to my Sophos default settings?
- Why does iTunes take longer to close and show saving library on exit?
- Why is there a yellow triangle over the Sophos icon next to my clock?
- Why are there colored lines appearing on the Sophos icon?
- Why has the Sophos icon disappeared?
- How does Sophos work with home dial up connections?
- How do I tell what version of Sophos I have installed?
- How do I uninstall Sophos from My Mac?
- I just upgraded my Mac to Snow Leopard, why are the Sophos updates failing?
- Why is Sophos not updating with a wireless connection?
- What is an IDE (Virus Identity Files)?
- How do I get the lates virus warning e-mailed to me?
- Why don't I have information about PUAs for the Mac?
- Help! These error messages are driving me crazy!
- How can I choose what to scan and do a manual scan?
- Why is my Mac Running slow?
- Why is my Sophos shield black when it was blue?
- Why is there a White X over the Sophos icon next to my clock?
- How to clear items from quarantine manager?
- Why has the Sophos icon disappeared?
- How does Sophos work with home dial-up connections?
- How do I configure Sophos to Manually scan for PUAs (Potentially Unwanted Applications)?
- How do I troubleshoot a Sophos Installation Failure?
- How do I remove a Virus?
- How do I Authorize Quarantined Items?
- How do I resolve a PUA alert in Sophos?
- How does Sophos find PUAs (Potentially Unwanted Applications)?
- How do I set 'On Access Scanning'?
- How do I Unblock an Application when PUAs are blocked?
- What is a Virus or Spyware file?
- What is HIPS?
- Adware/PUA (Potentially Unwanted Applications) Investigative Process
- Why should I enable HIPS?
- How do I enable detection for suspicious behaviors?
- How do I prevent buffer overflows when using HIPS?
- How could a department enable HIPS?
- What is heuristic protection?
- How do I authorize a suspicious file?
- Why would a department enable HIPS?
- What is a buffer overflow?
- How do I get Sophos product update information?
- What happens when HIPS is enabled?
- How do I block PUAs?
- What is a Virus or Spyware?
- How do I resolve HIPS and PUAs?
- How do I create a custom scan to check for PUAs and HIPS?
- How do I run a custum scan?
- How do I remove suspicious files or programs?
- How do I remove a user from the Sophos Administrator Group?
- How do I open Sophos Quarantine?
- How do I manually upgrade Sophos Anti Virus?
- What does listed item and options mean in quarantine?
- Best Practices When Computing.
- How do I change the run time of the scheduled scan?
- How can I test whether the Sophos web protection is working?
- How do I disable the Sophos web protection?
- What does web protection do?
- How do I white list a website to allow me to access it?
- Download Sophos Anti-Virus Software
- Sophos Support Tools and Information
- Sophos Technical Procedures - Article
- Sophos Resources
- Sophos Anti-Virus FAQs
- Sophos Anti-Virus FAQs
- SPSS
- Statistical Consulting Services
- StudyMate
- Surveys & Feedback
- Network Reliability and Speed
- Consistency In Problem Resolution
- Banner Usability
- Wireless
- Macintosh Support
- Survey Feedback
- Satisfaction Surveys
- Freshman Computer Surveys
- learnIT
- Telecommunications
- 5 Digit Campus Dialing Instructions
- Request New/Change/Move (Prices and Ordering)
- Products and Services
- Student Services
- Report a Problem
- Billing
- VCU Directory Information
- Announcements
- Troubleshooting Basic Problems
- UNIX for Researchers at VCU
- Video Production Services
- Urchin
- Video Conferencing Support
- VCU Training
- Web Content Management
- Web Development Tools
- Web Publishing
- Wimba
- ZixMail Secure Email
- Technology Services Resource Needs Form
- Computer Accounts
- VCU Search
- VCU Leave Request System
- Virtual Lab Pilot
- CAS (Central Authentication Service)
- Technology Services Research Servers
- Student Computer Initiative (SCI)
- getIT and fixIT
- A-Z Web Directory
- Digital Signage
- VCU FileDrop
- Confluence (Wiki)
- Mobile @ VCU
- REDCap
- Social Media At VCU
- Advisory Groups
- Classroom Clickers
- Blackboard 9.1
- Blackboard FAQs Guide
- Policies
- Blackboard Content System Content Policy
- Adding an Instructor to Another Instructor’s Bb Course Policy
- Blackboard Course Deletion Policy
- Blackboard Course Archive Policy
- Blackboard Organizations for Students Policy
- JumpStart Prgram Policy
- New Building Block Request Policy
- Blackboard User Removal/Cleanup Policy
- How to Search askIT for FAQs
- Getting Started
- Known Issues
- Known Bugs
- Grade Center does not work on iOS Mobile Devices
- Missing Plugin is displayed for Mac users accessing PDFs
- Students Unable to Open Embedded Attachment in Group Discussion Board
- Students Edit Group Wiki Error
- Self & Peer Assessment Grading Issue
- Students Still Have Full Access to Group Discussion Board After Being Made Unavailable
- Attachements "Jumbled" when Sent from Bb Email
- Auto-Submit Option in a Test Not Auto Submitting
- Students Unable to View/Open Files in Course - Not Found Error
- User Gets an Error When Searching in Discussion Board
- Self and Peer Assessment Errors
- Copied Course has Invalid Files
- Remark Grade Import Issue
- Common User Errors
- Known Bugs
- Course/Organization Management
- Courses
- Faculty
- My Blackboard Tab
- Faculty Tools
- My Courses
- Add Course Content
- Tools/Communications
- Wimba Pronto
- Wimba Classroom
- Voice Podcaster
- Voice Email
- Voice Board
- Tasks
- Send Email
- Roster
- Register Your i>clicker Remote ID
- Portfolios Homepage
- My Grades
- MERLOT Search
- Journals
- Groups
- Glossary
- Discussion Board
- Course Portfolios
- Contacts
- Collaboration
- Calendar
- CPS Connection
- Blogs
- Blackboard Help
- Announcements
- Wikis
- Respondus LockDown Browser (RLB)
- TurningPoint Registration Tool
- Blackboard Collaborate
- Control Panel
- Students
- Tools/Communications
- Wimba Pronto
- Wimba Classroom
- Wikis
- Video Podcaster
- Video Email
- Video Board
- Tasks
- Send Email
- Roster
- Register Your i>clicker Remote ID
- Portfolios Homepage
- My Grades
- MERLOT Search
- Journals
- Groups
- Glossary
- Course Portfolios
- Contacts
- Collaboration
- Calendar
- CPS Connection
- Blogs
- Blackboard Help
- Announcements
- Discussion Board
- Respondus LockDown Browser (RLB)
- TurningPoint Registration Tool
- Blackboard Collaborate
- My Courses
- My Blackboard Tab
- Tools/Communications
- Faculty
- Organizations
- Courses
- Content System (BbCMS)
- Mobile Learn
- Bb Mobile Learn
- Blackboard Functionality on Mobile Devices
- Apple Installation and FAQs
- How to Download the Bb Mobile Learn App for Apple Devices
- How to Login to Bb Mobile Learn
- Can Users Choose which Notifications are Seen on a Bb Moble App?
- Will the Work Completed on a Mobile Devicec Appear when Logged into Blackboard on a Computer?
- Changing the Order of Courses When Viewed in the App
- Unable to View Course Content on an Apple Device
- The Back Button is not Taking Users to the Previous Page
- Unable to View a Video?
- Unable to See the Library Catalogue When Clicking on the Link?
- Android Installation and FAQs
- How Do I Download the Blackboard Mobile Learn App?
- How Do I Login to Blackboard Mobile Learn?
- Will the Work Done from my Mobile Device Show When I Log into Blackboard on a Computer?
- Is There a Widget for the App?
- Can I Choose Which Notifications I See on my Blackboard Mobile App?
- I'm getting an ‘unexpected error’ when I Login
- Why Doesn't my Course Content Appear When Trying to View it from my Device?
- Why am I Being Asked to Login Again When I Click on a University Webpage Link?
- Blackberry Installation and FAQs
- How Do I get BlackBerry App World on my BlackBerry?
- How Do I Download the Blackboard Mobile Learn App?
- How Do I Login to Blackboard Mobile Learn?
- Can I Choose Which Notifications I see on my Blackboard Mobile App?
- Why Doesn't my Course Content Appear When Trying to View it from my Device?
- Why am I Being Asked to Login Again When I Click on a University Webpage Link?
- Additional Help
- Guides
- Videos
- Atomic Learning @ VCU
- Survey and Test Scanning
- Microsoft Enrollment For Education Solutions
- Scantron Scanning
- Publications & Guides
- gradeIT Test Scanning
- Collaborate