Symantic Anti-Virus
Note:
It is recommended that you first print this page of instructions so
that you have them handy during the installation process.
Further Information
How the Symantec Managed Client Works
Once the managed client is installed on your machine, computers on the VCU network will receive automatic downloads of new anti-virus signature files each week or sooner if Symantec has critical updates that need to be downloaded to your machine.
It is recommended that you check your virus definition dates once a week to be sure that your machine is in fact getting the most current updates. To check your definition date follow the procedures described below.
How to Check on Your Virus Definition Files
You can check on your virus definition dates by double clicking on the yellow shield icon that is in your task tray in the lower right hand corner of your Windows desktop. The Symantec Anti-Virus Corporate Edition program window will open, and you will see the Virus Definition File box with a date listed next to Version. If this date is older than one week, you should click on the Live Update button while connected to the Internet in order to download the latest virus definition files. After the download is complete, the date of the virus definition file will be updated when you click on the yellow shield icon again.
Special Installation Instructions for Windows 98 and Windows ME Users
When Windows 98 and Windows ME users attempt to install the Symantec Anti-Virus Client, a system warning dialog box may appear. This dialog box warns that a root certificate must be installed and that you need to visit the Window Update web site for more information. Please go to the following link for instructions on handling this situation:
http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2004030907555348?Open
Warning for Dial-Up Users
Dial-up users must maintain their own virus definitions. To stay up-to-date with your virus definitions, you will need to manually do a LiveUpdate at least once a week. See the procedure described above for checking virus definition files.
Uninstall Current Virus Protection Software
Before installing a new version of SAVCE, you need to uninstall any virus protection software currently on your machine including an older version of Symantec Anti-Virus software. Click here for help on how to uninstall virus protection software.
Getting Help
For assistance contact the AT Help Desk at 828-2227 or email help@vcu.edu
Installation Instructions
- Click on the link below to register and download the Symantec Anti-Virus program.
- After registering, click on the link to download the software. When the "Save As..." window opens, navigate to your desktop, and save the file on your desktop.
- After the file has finished downloading, close your browser.
- Make sure to uninstall any anti-virus software on your computer before continuing. Click here for help on how to uninstall the current anti-virus software. After uninstalling the old anti-virus software, you will need to reboot your machine.
- Double click on the file (SAVClient.exe) that is on your desktop.
- When the program starts to install, follow the on-screen instructions until the installation completes.
- Once the installation is complete, you will need to check on the date of your virus definition files, which is explained above in the section “How to Check on Your Virus Definition Files.”
- You may then delete the installation file (SAVClient.exe) that is on your desktop.
