Report a Network Problem

Data Network Trouble 

For help with computing and network problems, contact your departmental support technician first!

• Your support tech will assist you with the reported problem or make the appropriate contact if unable to find a solution.

If you do not have a departmental technician:

• Faculty and staff should call the Technology Services Help Desk at  828-2227.

To report problems encountered with Residence Hall in-room or Lab connections contact the ResNet Tech Support at   828-8943

If you are connected on the VCUHS clinical network, contact the Hospital Information Systems Help Desk at 828-6447

Voice Network Problems

Experiencing problems with your telephone such as static, no dial tone, or buttons not functioning? Dial 8-2227 (or 828-2227 from an non-campus phone) and press option 2 if you need to report a phone problem or need to have your voicemail password reset.

Students in Residence Halls should call 692-6000 to report telephone problems.