Voice Mail Instructions

Dial the voice mail System (9-225-1966) from the phone in your room. Enter the temporary passcode (678465). If that pass code is not accepted, you need to to call the VCUnet Office (692-6000) and ask them to reset your pass code. When you access your voice mail for the first time, the voice mail system will instruct you on personalizing your pass code.

PLEASE REMEMBER TO COORDINATE THE SETTING UP OF THE VOICE MAILBOX WITH YOUR ROOM MATE(S). There is only one main mailbox per line, but you can put up to three (3) extension mailboxes on it.

If the system tells you that there are messages, they are ones left over from the previous occupants and you must individually delete every message. At this point in the system, you must do the following steps in sequence:

Press 1-1. You will begin to hear the message.
Press 3. This is the fast forward function that allows you to skip to the end of the message.
Press 7. This deletes the message.
Repeat steps 1 and 2 until no messages remain.

When you enter your mailbox for the first time by following the directions above, it will be configured to the specifications of the previous occupants. This means that it will have their greeting, extension mailboxes, and names. You will need to do several things to change the configuration of the mailbox. Detailed instructions are provided below.

Change the greeting that an outside caller hears when calling you:

Press 4, then 3, and then 1.
From the Main Menu, press 4 for Personal Options.
Press 3 for Greetings.
Then press 1 for Personal Greetings.
You can select either a pre-recorded greeting, or create your own greeting by following the system instructions.

Change the names that an inside caller hears to the name(s) of the new occupant(s):

Press 4, then 3, and then 3 again.
From the Main Menu, press 4 for Personal Options.
Press 3 for Greetings.
Then press 3 for Name.
You must record the names of all the individuals that are registered for phone service on this phone number.

Create extension mailboxes for each of the new occupants.

Press 4, then 9, and then the number of extension mailboxes you want to create. You can create up to 3 mailboxes.
From the Main Menu, press 4 for Personal Options.
Press 9 for Extension Mailboxes.
Press 1 to delete or set up Extension Mailbox #1.
Press 2 to delete or set up Extension Mailbox #2.
Press 3 to delete or set up Extension Mailbox #3.

Note: If an extension mailbox already exists when you press the the extension mailbox number you will be asked if you want to delete the mailbox and its messages. You must do this if you want to delete the box and its messages.

Press 7, then #, and then press 2 to return to setting up the extension mailboxes.
When the old extension mailbox has been deleted, press the number of the mailbox you want to create (either 1, 2, or 3) and follow the system instructions for resetting the pass code and recording your name.