TML TompCat Classroom - Additional Information

Room Availability – The TompCat Computer Classroom is available for scheduling up to one year in advance.

Room Access - The TompCat Computer Classroom is managed by Technology Services (TS). The room is open and accessible during library hours.

Special Installation – Special software and hardware requests must be approved by Technology Services prior to installation. The software must have a valid license for every computer in the room prior to consideration. The items must be given to a TS technician in a time frame that allows for adequate installation and testing. Request submission schedule:

Semester Deadline
Fall August 1
Spring December 1

It may be possible to handle special software or hardware requests in the middle of a semester with at least 3 weeks notice. Only the TS technician is allowed to alter electronic classroom software or hardware configurations. It is the responsibility of the requesting party to verify that such software is functioning as expected.

Temporary Files – Temporary files may be stored in the My Documents folder. All temporary files will be deleted after the computer is shut down or restarted. Save files to an external storage device if you wish to retain the content.

Technical Support - No technical support is available after 4:30 pm Monday through Friday or on weekends and holidays.

Room Use Instructions - The instructional manual on room use is available on the podium in the room.

Room Orientation - If necessary, make an appointment for an orientation to the classroom well in advance of using the room. Contact the Help Desk at 828-2227 to schedule classroom training.

Problems – Contact the Help Desk at 828-2227, if you have problems or questions on room specific issues.

Room Cancellations - If you need to cancel a classroom reservation, please call 828-2227.

When class is finished:

  1. Turn off the projector.
  2. Turn off the lights.
  3. DO NOT turn off the computers.

Back to Classroom Reservation Request page.

 

701 W. Broad St., Box 843059
Richmond, VA 23284
(804) 828-1177
RSS

 
VCU