Virginia Commonwealth University

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How to update your personal information

The process you need to follow to update your personal contact information depends upon your status at the university.

For VCU students

To update your name and address, please fill out the Personal Update Form [PDF] and send it to University Records and Registration.

For VCU employees

  1. To update your name, title or department, please contact your department’s Human Resource personnel administrator.
  2. To update your address or phone number, you may either contact your department's Human Resource personnel administrator or you can easily change it through Banner Self-Service (the same Web site for pay and leave information). To access Banner, log in to the myVCU portal and click on the "eServices/VCU Self Service" link in the Resources gadget. Once in Banner, click on the Personal Information tab then on "Update Addresses and Phones".
    1. Update Phone and PO Box
      1. login to https://ssb.vcu.edu
      2. go to personal info tab 
      3. click update addresses and phones 
      4. click on "primary" under Campus Box Address 
      5. update info as needed. refer to screen shot to syntax and needed fields
      6. click submit
    2. Update work address
      1. login to https://ssb.vcu.edu 
      2. go to personal info tab
      3. click update addresses and phones
      4. click on "primary" under Work Address
      5. update info as needed. refer to screen shot to syntax and needed fields
      6. click submit

This change will ensure that your correct contact information is displayed in the "People Search" on the VCU home page as well as other directory databases. Please note that it will take a day or two for all subsidiary databases to be updated once the new information is entered into Banner.

For VCU Health System employees

To update your name, title, department, address or phone number, please call VCU Health System Transactions at (804) 628-0050 between 8 a.m. and 5 p.m.



This article was updated: 07/2/2013

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