Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Zoom Desktop Conferencing

  

 

 

Zoom is a desktop conferencing application that allows licensed account-holders and invited guests to send and receive video and audio as well as share and annotate computer content in conferences with up to 50 participants.  Primarily designed to connect users via PC, Mac, laptop or mobile devices, Zoom also supports connections to standards-based hardware conferencing devices produced by vendors like Cisco/Tandberg, Polycom, LifeSize, etc.  

Account holders can access Zoom conferencing through the VCU portal at vcu.zoom.us

To request a VCU-hosted Zoom account, please enter a ticket via the Technology Services LANdesk Service Desk.  (Go to "Academic Technologies > Video Production and Teleconferencing > Submit a Zoom Account Request").

 

Check the Current status of ZOOM and recent incident reports

 

NOTE re: HIPAA Compliance: Zoom complies with HIPAA standards and the vendor has a BAA on file with VCU.  Zoom's HIPPA Compliance Guide is available for review and download here.

NOTE re: Copyright Compliance:  Technology Services does not support or endorse the use of Zoom, Kaltura Capture Space, Bb Collaborate, Echo360 or other University-hosted services to record, transmit, or disseminate copyrighted material without the express consent of its owner(s).  Faculty and staff are encouraged to always use personally acquired streaming accounts from services such as Netflix, etc in a manner consistent with the agreed-upon terms of use.


For more information on university copyright policies see the VCU Libraries Research Guide to Copyright for Faculty."