Network Operations Center
The VCU Computer Center is staffed 24 hours a day, 365 days a year by professionals responsible for managing all production operations. The Network Operations Center monitors system/network status; the computer center's environmental conditions; and, offers Virtual Private Network (VPN) and off-hour Help Desk support.
The Network Operations Center staff also interfaces with technical staff from various groups who require someone at the Computer Center to interact directly with their equipment.
If you are interested in establishing custom operating procedures for your equipment located at the Computer Center, please contact John Gayle, NOC Manager, (804) 827-1074.