Submit a Help Request (804) 828-2227 |
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

Computer Center

The VCU Computer Center's (VCUCC) mission is to provide secure, reliable and cost-effective computing power, data storage, and system backup and recovery services with 24x7 operations and systems support to the VCU community.The UCC also offers full database administration, services for MySQL, Oracle and SQL-Server (fees may apply). The server and storage infrastructure that supports VCU's academic applications are housed in the University's two computer centers: the primary VCU Computer Center at 900 E. Main St in downtown Richmond and a secondary center in Harris Hall on the Monroe Park Campus. Servers and storage for key systems and applications are replicated between the two centers offering immediate or near-immediate failover in the event of a major equipment outage.

The main computer center has monitored building security, keycard access, raised flooring, racks for mounting equipment, high-capacity air conditioning, and power provided by a battery backed-up uninterruptable power supply and a dedicated generator.  The center houses close to 700 servers and has 550 terabytes of data in active storage, and 1.2 petabytes of data in its tape backup system. The center also hosts Network Services devices, including a Pocahontas-Edge router, which connects major external internet connections for VCU.

The secondary computer center in Harris Hall houses 50 servers and 230 terabytes of storage. The servers support key enterprise applications including Banner, eServices, VCUCard, and various network and directory systems. Although designed as a "hot site" for failover in the event of an outage at the main computer center, many of the servers are active components of their production applications. This secondary center provides for quick failover and continuity of services should there be a major outage at the main computer center.