This site provides recommendations and procedures for the separation of faculty and staff from employment at Virginia Commonwealth University. Separation of employment is either voluntary or involuntary. Transfers from one job to another within the university is not considered a separation from employment, however, an orderly transition with regards to account access and documents should be considered.
Departments must separate employees in a timely and expeditious manner to ensure (1) proper internal controls and (2) good business operations as part of VCU’s Enterprise Risk Management Program, VCU’s Code of Conduct and the state’s Agency Risk Management and Internal Control Standards (ARMICS). Use the VCU HR checklist below to document separation actions.
A voluntary separation is one that results when an employee leaves university employment of his/her own initiative normally through resignation or retirement.
An involuntary separation is one initiated by the University, and may result for a variety of reasons, including abandonment of position, reduction in workforce or dismissal. For additional information on involuntary separation see Classified Employee Separation and Discipline.
In this situation, a department head may need access to the separated employees account or documents. An official request describing the reason(s) in detail for the request shall be submitted electronically via email to the individual's dean, equivalent administrative position (e.g., associate vice president, vice provost, vice president, etc.). The dean or administrative officer may delegate approval to a senior administrator in his or her unit. If the dean or administrative officer approves the request, they shall submit the request electronically via email with the related information to the VCU Chief Information Officer (email@example.com) for approval. Approved request will be forwarded to the appropriate areas in Technology Services who will then create a Service Desk ticket and coordinate the change with the requesting department. More details can be found below.
The employee's department must collect and follow university procedures related to items issued to the employee that were purchased with university funds, including but not limited to: computer and computer software, computer related equipment, and communication devices.
Prior to the employee leaving, backup or transfer locally stored documents and shared drive stored documents as needed. Delete files not needed.
Contact the TS Desktop Support or your local IT support group to process New-To-You Computer Setup (a Computer Transfer).
The employee's department is required to collect and promptly return the employee's VCUCard (identification card) to the VCUCard Office. Additionally, a Help Desk ticket must be submitted to remove any door access the employee has tied to their account.
RamBucks Balance Refund Request
Employee's can follow the instructions below to request a refund on the balance of your RamBucks account:
Complete a ServiceDesk ticket or the Direct Form to cancel immediate access to the VCU email system (Google appsforVCU). Otherwise the VCU apps account will be issued a fourteen-day separation notice. This means that after fourteen days the Google apps account, including email and Drive documents will be removed in accordance to the VCU records retention policies. This is because staff and most faculty (Emeritus or emeriti faculty are the exception) do not get to keep their VCU apps accounts after separating from VCU. If the employee is a member of the faculty and have questions about keeping their account active, then please have them contact the Dean or HR representative to see if they qualify for an account extension.
Note too that if an employee, as the document owner, has shared documents with others, they will no longer have access to the documents 14 days after the separation from VCU. The document “Closing your apps account” will walk you through various processes and options on how to deal with email and documents stored in Google Drive.
Procedures can be found at Closing your Google Apps account. These procedures will help an employee navigate their transition from VCU with regards to their VCU faculty/staff Google account. The procedures include a list of scenarios with the steps to accomplish data transfer.
Complete a ServiceDesk ticket to cancel Telecommunications long-distance user code.
Obtain and reset the employee’s Voicemail password or Contact VCU IT Support Center at 828-2227 Press Option 2. We will reset your password. You must then change your password to a unique setting. You may want to consider "wireless services" as well. Wireless services could include cellular/tablets billed to the department but used by the employee as well as Allowances the employee receives through payroll. Section 4 of the original Allowance worksheet requires an "end date". It is then emailed to HRDOCS@vcu.edu
Banner (from Ellucian) is a suite of administrative software applications for student information, human resources, financial aid, finance, and more. It includes system interfaces to and from other processing systems at VCU and elsewhere. Banner Forms is the administrative user interface; access removal must be specifically requested and approved.
Contact each of the Banner Administrative Systems (Finance at firstname.lastname@example.org, Human Resources at email@example.com and Student at firstname.lastname@example.org) to cancel Banner system access, as applicable. Or complete Service Desk forms set up for each of these areas to terminate Banner access: Finance, Human Resources and Student. Please note that the student info account termination uses a common "Banner Student Info Account Request" while the Finance and HR groups have specific categories and forms for terminating access.
Complete a ServiceDesk request to add an instructor to another instructor’s Blackboard Course; or to add a leader to another leader’s Blackboard Organization.
Only under special circumstances will a Blackboard administrator add an instructor/leader to someone else’s course/organization. If the instructor/leader who set up the course/organization is still employed at the University, the person that needs to be added should contact that instructor/leader and ask to be enrolled in the course/organization.
If the instructor is no longer available (deceased, no longer employed with the University, or cannot be located), then the Dean of the School (i.e. the dean of the School of Nursing) can request another instructor/leader be added to a Blackboard course/organization. Please see the Intellectual Properties Policy in regards to content that resides in a course or organization, and ownership of that content. The Dean, not Blackboard Administrators, assumes the responsibility for enrollment of an instructor/leader in a course/organization.
If an employee is no longer at the University, their Department Head or Dean is responsible for submitting a ServiceDesk request to have the former employee’s Blackboard account disabled. If such request is not submitted, then the Blackboard account will remain in the system and access will be based on the status of their VCU eID.
Blackboard courses/organizations are archived and removed from the system according to University and state-wide retention procedures, at which time, any former employee accounts that remain on the Blackboard system will no longer have access to Blackboard courses/organizations.
As part of the separation process from VCU, employees with website access should complete a ServiceDesk ticket to have their access removed prior to their separation.
Departments who have recently had an employee leave prior to having their access removed should submit a Service Desk ticket on behalf of the former employee. Website access includes content management through the university's CMS, web server account access, blogging profiles, wiki contributor access or other departmental application access.
After one year of inactivity eID (aka eDirectory or eDIR Account) will be disabled. Active Directory(AD) user account will be disabled as soon as the status of eDirectory account is set to “Former” (Employees and Affiliate: Inactive status in Banner; Students: is set to inactive if student has not registered for a course in last, current and next semester). Application authentication via AD: App2go, Safenet wireless, KACE. Application Authentication to eDIR: VPN, CAS, Shibboleth, LANDESK
Recommendation: Complete a ServiceDesk ticket at www.ts.vcu.edu or contact ITSC (828-2227) to have their access removed sooner when needed.
Complete a ServiceDesk request to add an instructor to another instructor’s LON-CAPA course.
Only under special circumstances will a LON-CAPA administrator add an instructor to someone else’s course. If the instructor who set up the course is still employed at Virginia Commonwealth University, the person that needs to be added should contact that instructor and ask to be enrolled in the course.
If an employee is no longer at the University, their Department Head or Dean is responsible for submitting a ServiceDesk request to have the former employee’s LON-CAPA account disabled. If such request is not submitted, then the LON-CAPA account will remain in the system and access will be based on the status of their VCU eID.
Complete a ServiceDesk request to add a presenter to another presenter’s course-section in ESS.
Only under special circumstances will an Echo360 administrator add a presenter to someone else’s course-section. If the presenter who is assigned to the Echo course-section is still employed at the University, they must submit a ServiceDesk request to have the person added as a presenter in their course-section.
If an employee is no longer at the University, their Department Head or Dean is responsible for submitting a ServiceDesk request to have the former employee’s Echo360 account disabled or removed. The Dean, not Echo Administrators, assumes the responsibility for ownership of the Echo content.
Complete a ServiceDesk request to add an editor to another person’s media in Kaltura.
Only under special circumstances will a Kaltura administrator grant editor access to someone else’s media content. If the owner of the Kaltura content is still employed at the University, the person that needs access should contact the content owner and ask to be added.
If an employee is no longer at the University, their Department Head or Dean is responsible for submitting a ServiceDesk request to have the former employee’s Kaltura accounts disabled. The Dean, not Kaltura Administrators, assumes the responsibility for ownership of the Kaltura content. If such request is not submitted, then the Kaltura account will remain in the system and access will be based on the status of their VCU eID.
University Relations provides VCU social media guidelines. These guidelines require the assignment of at least two designated community administrators, one of whom should be a full-time faculty/staff member, for social media accounts. Renew the social media account approval form whenever administrative or account changes occur.
If an assigned community administrator of a VCU account leaves the university or no longer wishes to be a community administrator, it is the responsibility of the academic or administrative department to designate another VCU employee to be an administrator on the account and remove the former employee’s administrative permissions to the site (a new VCU social media account approval form should be submitted for the replacement employee).