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Call (804) 828-2227 for immediate assistance.

Report a Network Problem (#1803)

Data Network Trouble 

For help with computing and network problems, contact your departmental support technician first!

  • Your support tech will assist you or make the appropriate contact if unable to find a solution.

If you do not have a departmental technician:

To report problems encountered with Residence Hall in-room or Lab connections, contact ResNet Tech Support (828-8943). 

If you are connected on the VCUHS clinical network, contact the Hospital Information Systems Help Desk (828-6447). 

Voice Network Problems

Experiencing problems with your telephone such as static, no dial tone, or buttons not functioning?

  • Dial 8-2227 (or 828-2227 from non-campus phone)
  • Press Option 2 to report a phone problem or to reset your voicemail password.

Students in Residence Halls call 692-6000 to report telephone problems.