Blackboard Help and Documentation for Students
Blackboard FAQs (Knowledge Base) – The Blackboard FAQs provide faculty and students access to the most frequently asked questions, provide step by step instructions on the most common features in Blackboard, and highlight those functions unique to VCU’s Blackboard System. Additional information on the use of Blackboard is available for students in the Blackboard User Manual.
Blackboard Manual - The Blackboard User Manual is a document prepared by Blackboard, Inc., which provides a generic overview of the functionality and features of the Blackboard Learning System. To access the Blackboard User Manual, select a course, go to the Tools button, and click User Manual.
Blackboard Help - If your questions have not been answered by the Blackboard FAQs or the user manual, contact the VCU Help Desk by submitting an online self-service support ticket or call 804-828-2227.
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If you still need additional help, please go to the Content System tab in Blackboard and select Institution Content. You will find a vast supply of helpful Screen Casts (short videos), Tip Sheets, and Manuals that you are able to download and/or print.
This article was updated: 07/2/2013
Suggested reading for Blackboard 9.1
Top articles in this section:
- Blackboard 9.1
- Add a Module
- Edit Course Order on the "My Courses" View (#4820)
- Add Users to an Organization (#4208)
- Adding an Instructor to Another Instructor’s Bb Course Policy
- Additional Help (#4762)
- Android Installation and FAQs
- Apple Installation and FAQs
- Attachments "Jumbled" when Sent from Bb Email
- Auto-Submit Option in a Test Not Auto Submitting