We will soon be upgrading to the latest version of Blackboard Learn™, Service Pack 14 (SP14), which will provide a more user friendly and modern experience. You should feel confident that the updates to Blackboard Learn were done with educators and students in mind. Blackboard worked closely with over 600 institutions, educators, and students who contributed to the development of this latest release. This has resulted in making Blackboard Learn a much more useful and productive system for educators and students.
Our Blackboard environment will be upgraded after the end of this Spring semester. It will not be accessible during the upgrade, which begins at 9:30 am on Thursday, May 15 and lasts approximately 30-36 hours.
This new version will be used starting with the 2014 summer semester. All previously existing courses will be kept on the system and will be available after the upgrade. In addition, tutorials and help will be updated and available in the Technology Services askIT Knowledge Base for Blackboard 9.1 SP14 immediately after the upgrade. Also, you will notice redesigned modules and updated content in the "My Blackboard" and "Downloads & Help" areas of Blackboard--new formatting and information to align with this new Blackboard experience.
Blackboard is a Web-based course-management system designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching. Blackboard enables instructors to provide students with course materials, discussion boards, virtual chat, online quizzes, an academic resource center, and more. The degree to which Blackboard is used in a course varies. Instructors may supplement an on-campus class by putting their syllabus and handouts on their course sites. In contrast, other courses may be conducted entirely through Blackboard, without any on-campus sessions.
If you cannot find the answer to your questions from the Blackboard Help links on this page; please email firstname.lastname@example.org, call the VCU TS helpIT Center at (804) 828-2227, or submit a help ticket by going to http://go.vcu.edu/helpIT. A support staff member will then contact you as soon as possible.
This article was updated: 04/23/2014
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