VCU Technology Services

Lotus Traveler for Apple iPad, iPhone and iPod Touch - Password Change

Prior to making an eID password change, wireless access should be turned off on the device.

3G iPhones and iPads:

• Select Settings
• Turn Airplane Mode On

Wi-Fi iPads and iPod Touch:

• Select Settings
• Turn Wi Fi Off

Reset your eID password

Change your Lotus Traveler password on your device:

• Select Settings
• Select Mail, Contacts, Calendars
• Select IBM Lotus Notes Traveler for XXXX(your account)
• Select Account Info
• Enter new password
• Select Done 　

As wireless has been disabled on your device, you will receive the following:

 

• Select OK
• Select Done

• Select Save
• Select Done

3G iPhones and iPads:

• Select Settings
• Turn Airplane Mode Off

Wi-Fi iPads and iPod Touch:

• Select Settings
• Turn Wi Fi On

If you need to reconnect to VCU SafeNet: Attaching iPhone/iPod touch to SafeNet

IMAP Only Connections on Mobile Devices - Password Change

Prior to making an eID password change, wireless access should be turned off on the device.

Android Password Change:

• Go to Settings - Wireless & Networks - Airplane mode - Select so that all wireless connections are disabled.
• Reset your new eID password.
• Select E-mail
• Select Menu
• Select Account Settings
• Select Incoming Settings - update password - next
• Select Outgoing Settings - update password - next

iPad iPhone iPod iTouch - Password Change:

3G iPhones and iPads -

• Select Settings
• Turn Airplane Mode On

Wi-Fi iPads and iPod Touch -

• Select Settings
• Turn Wi Fi Off

Reset your eID password

• Select Settings
• Choose VCU account under Accounts
• Select Account (eid@vcu.edu)
• Update password
• Done

3G iPhones and iPads

• Select Settings
• Turn Airplane Mode Off

Wi-Fi iPads and iPod Touch

• Select Settings
• Turn Wi Fi On

Blackberry Password Change:

Prior to making an eID password change, wireless access should be turned off on the device.

• Select Manage Connections - Turn All Connections Off
• Reset eID password
• Open Manage Internet Email (5 OS) or Setup - Email Accounts (6 OS)
• Edit @vcu.edu account
• Update password
• Save
• Go to Manage Connections
• Turn wireless on