VCU Technology Services

Our Responsibilities

• FacilityFocus
• LANDesk
• ImageNow

More...

Business Application Services (BAS) promotes reliable, cost-effective IT solutions that support the University's programs for instruction, research, student services, and administration. BAS provides support for mission-critical University and department operations, including system planning, design, analysis, application development, software and hardware implementation and maintenance. BAS also provides IT consulting and training services to VCUTS and the University community. BAS staff members are knowledgeable, proactive, service-oriented professionals who are dedicated to working collaboratively with the University community to facilitate the successful adoption of reliable and secure IT solutions.

In addition to the applications listed above and elsewhere in the VCUTS Knowledge Base, we also support the following departmental systems:

VCU Campus Police

• CAD/NaviLine dispatch systems
• CRIMES incident management
• Field Incident Reporting
• Looking Glass GIS
• QREP query system
• Law Enforcement Interchange (LInX) NCIS database interface

VCU Facilities Management Division

• AiM CMMS
• Business Intelligence (InfoView) reporting system

VCUTS Help Desk & other VCU IT support units

• BMC Remedy Action Request System

VCU Information Security

• GuardianEdge encryption system

VCU Telecommunications

• Pinnacle

VCU Treasury Services

• Debt Offset & Collections Unit systems